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CX Coffee Chats: Looking Forward and Reflecting Back
December 12, 2025 - Alyssa Taranto NOTE: This news story was written by me (with edits from my supervisor) for the Southern New Hampshire University Customer Experience Team using information collected from research, survey data, institutional data, national context, charts and benchmarks, and qualitative input that was provided to me by the Customer Experience Team.

Alyssa Lorina
Dec 121 min read


Celebrating 100 Years of The Walt Disney Company as a Walt Disney World Cast Member
November 27, 2023 - Alyssa Taranto "All our dreams can come true, if we have the courage to pursue them." -Walt Disney. This inspiring quote served as my senior quote in my high school yearbook, a testament to my future aspirations. From a young age, I always shared with family and friends my goal to work at Disney, a dream that felt both thrilling and daunting. I envisioned a magical world filled with creativity, joy, and wonder, where I could contribute to the magic that Di

Alyssa Lorina
Nov 27, 20232 min read


The Politics of Politics: Power Plays at Work
May 15, 2020 - Alyssa Taranto What I Learned About Office Politics Photo by fauxels from Pexels Office politics are unavoidable. Ignoring politics can be a disadvantage. Ignoring what’s happening in the office or failing to build professional relationships could be the reason a qualified candidate gets passed up for a promotion. It is important to network with the people who have power over your promotions. It takes both hard work and political savvy to get ahead. People ca

Alyssa Lorina
May 15, 20203 min read


Alice as an Intellectual
Feb 10, 2020 - Alyssa Taranto Photo by hello aesthe on Pexels Alice's Quest for Knowledge in Wonderland In Anne Lawson Lucas’s article, “Enquiring Mind, Rebellious Spirit: Alice and Pinocchio as Non-model Children,” Lucas declares that Alice from Alice in Wonderland is a child seeking knowledge. Lucas continues, “Alice actively seeks to learn and to understand, and in so doing constantly queries and doubts and proclaims her own interpretation of things” (Lucas 166). Alice lon

Alyssa Lorina
Feb 10, 20203 min read
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